Is Your Municipality Delivering Excellence in Recreation and Parks?

Posted on: Dec 06 2011 | Posted in: ACE Announcements


ARPA and ACE Communities is inviting you to be one of 10 communities to receive the new Service Excellence Program assessment tool and coaching FREE of charge over the next 6 months!

How do we assess our organizational capacity? Do our stakeholders have confidence in the effectiveness of the recreation and parks services and programs being delivered? Are staff and volunteers clear about priorities, performance expectations, and quality practices or standards?

These questions and others like them were the reason that the Alberta Recreation and Parks Association developed the Service Excellence Program (SEP) to "define, assess, and/or improve organizational performance."

To learn more about the Service Excellence Program, view this video (25 minutes in length).
 
To indicate your interest in becoming one of the 10 registered communities for this year please e-mail Carol at cpetersen@aceleaders.ca or Brenda at bherchmer@aceleaders.ca by January 7th - First come first served.
 
Please note that two representatives from your community must be available to participate in an orientation/training session in Red Deer on January 25th, 2012.
 

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